Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!

Where is The Storage Locker located?

The Storage Locker is located at 931 Old Muskoka Road, Huntsville, Ontario P0B1M0.

What are the access hours?

Access your unit 24/7.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. With autopay, you’ll never miss a payment since your balance will automatically be deducted from your checking or saving account.

What security features do you offer?

We offer 24-hour video surveillance, computer-controlled gated entry, and perimeter fencing.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or Provincial ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.